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Get in touch

Contact SkyWays Hub, Travel Agents in Derby

We are travel agents in Derby, planning holidays, flights, hotels and Umrah trips for people across the UK. Call, WhatsApp or email us 8am to 10pm, 7 days a week, and every enquiry gets a reply within 24 hours.

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Travel agents in Derby, working by phone, WhatsApp and email

SkyWays Hub is a UK travel company registered in Derby. We plan holidays and honeymoons, flights (including premium economy and business class), hotel stays, group trips and Umrah packages. Our customers live in Derby, Derbyshire and across the UK.

There is no shop or walk-in office. You talk to our team by phone or WhatsApp, or send an email or use our enquiry form.

We then plan the trip with you from there. Because we work this way, you can reach us 8am to 10pm, 7 days a week.

Read more about SkyWays Hub and how we plan trips.

Derby Cathedral's Gothic tower and the riverside path on a sunny dayPhoto: Francis Dolman, CC BY-SA 2.0 (cropped), via Wikimedia Commons

Questions

Contact questions

What should I include in my enquiry?

Tell us your travel dates or month, departure airport, number of adults and children, rough budget and the sort of trip you are hoping for. If you are celebrating something, say so. The more we know, the better we can match flights and hotels to you.

When are you open, and how quickly do you reply?

Our team takes calls and WhatsApp messages from 8am to 10pm, 7 days a week. You can email us or send the enquiry form at any time, day or night. Every message gets a reply within 24 hours, and anything sent late in the evening is picked up when we open the next morning.

Can I visit your office in Derby?

No, sorry. Our address, 17 Catherine Street, Derby, England, DE23 8HS, is a registered office and is not open to visitors. We work by phone, WhatsApp and email instead, so a Derby travel agent can plan your trip with you wherever you live in the UK.

Can you help with an existing booking?

Yes. Call or WhatsApp us during opening hours, or email us at any time, with your name, your booking reference and what you need help with. We reply within 24 hours and explain clearly what we can do for you.

Can I book flights only?

Yes, you can look up fares yourself in our flight search. Or tell us your route and dates, and we will compare airlines and cabins, including premium economy and business class. Hotels and airport transfers can be added later, each booked on its own.

Do you plan group trips?

Yes, we plan trips for families, friends and larger groups, including group Umrah. Tell us how many people are travelling, your dates and your departure airport. Our group travel page explains the kind of trips we arrange.

How do I give feedback or make a complaint?

Choose “Complaint / Feedback” as the subject in the enquiry form, or email us with your name, your booking details and what happened. We reply within 24 hours and look into every complaint carefully. Your feedback also helps us improve how we plan trips.

Last updated: October 2026

Ready when you are

Turn the plan into a booking

Tell us your dates, departure airport and budget. Our UK team will send a tailor-made quote with flights, hotels and transfers.